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Wholesale local service resources & guides.

Business rules, ordering guides, product codes, and reference materials for LSR success.

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Access Fidium Wholesale Local Service Request (LSR) resources and LSR ordering guides.

  • Getting started

    • Thryv New Customer Form
    • LATA Presence Request Form
    • Network Facility Decisions
    • Network Interconnections
    • New Access Request Form
    • Special Project Guidelines

  • Directory listing documents

    Directory Listings Schedules and Documents 

    • Fidium Spec Sheet
    • Thryv 15 Month Publication Schedule
    • YPH Codes (Flat File)
    • YPH Codes and Text (Searchable File) 

    Directory Listings Related Documents 

    • Directory Listings Rules
    • Titles and Degrees

  • Ordering

    Bona Fide Request 

    • Form
    • Process

    Loop 

    • Qualifications - Reasons Not Qualified

    Servicemembers Civil Relief Act 

    • Ordering Guide
    • TN Reservation Request Form

    Wholesale Package Voice Mail 

    • Access Numbers
    • Features
    • Optional Features - Mapping Guide

    UNE Hi-Cap Services 

    • Certification of Local Usage Options Form
    • DS1 Loop NID Moves
    • Local Loops & NC NCI Codes

    More 

    • Demarcation Points
    • Simple Ports Technical Specifications
    • Special Project Guidelines

  • Ordering - related documents

    • Billing Account Structure
    • Blocking Matrix v6.0
    • Buried Wire
    • CSI Guide: Parsed and Non-Parsed Examples
    • CSI/CSR Letter of Authorization Policy
    • Error Playbook
    • Expedite Process & Expedited Reinstallations
    • Flow Through Order Scenarios
    • Jeopardy Notifications
    • Line Loss Report (Notification) Overview & Sample
    • Manual CSR/CSI Process
    • Manual CSR/CSI Request Form
    • Manual Order Types and LSR Provisioning Plans
    • Network Interface Device (NID) Moves
    • TN Conversational Reservation Guide and Examples
    • Voicemail on our Metaswitch
    • VOIP Porting Process
    • Wholesale Class of Service Codes
    • Wire Center Density Zones – Maine Guide

  • Resale USOC guides

    • Resale POTS USOC Guide
    • Resale Centrex USOC Guide
    • Resale ISDN BRI USOC Guide
    • Resale ISDN PRI USOC Guide
    • Resale PBX FX USOC Guide
    • Resale Private Line USOC Guide
    • Resale RCF USOC Guide

  • Wholesale Package USOC guides

    • Wholesale Package POTS USOC Guide
    • Wholesale Package Centrex USOC Guide
    • Wholesale Package ISDN BRI USOC Guide

  • Product interval guides

    • Resale Interval Guide
    • UNE Interval Guide
    • Wholesale Package Interval Guide

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